This was called into Carmel's dispatcher who sent a second car after about 15 minutes. Contact Us Via Email or Phone. Specialties: For most of my professional life I was the woman sitting in the back seat of a hired car service or taxi for business travel. When your on the phone ask your agent to arrange chauffeured transportation service to the city you are traveling to! Consistent dependable great service First and foremost I must issue disclaimer which is that I am awarded $10 Car cash from Carmel for sharing my review. Through our reservation system, you can find a driver to act as your personal chauffeur for the day or evening, no matter how many stops you need to make. We will look into your claim, and we'll reply and take action, as required.Sincerely, Carmel team. Do you have an affiliated wheelchair accessible vehicles? He loaded my bag and drove safely to the airport. Carmel Easy Drive, Bangalore, India. The Carmel app is where 35 years of ground transportation experience meet the latest technology. This is the version of our website addressed to speakers of English in the United States. I need a reliable way to get to and from the airport and around town. Driver was there on time as the only positive note. Do you have a 'Lost and Found'? With more features than any other transportation app in the world, we come bearing gifts (many). In 1991, Avik took time off to start a family and study veterinary medicine. However, in the past year, they have stood me up three times. I had reserved this car two days before. The tolls to NWK airport are published on our website & is reported to the TLC. It turns out there was no car because the nasty operator scheduled the pick up for the same day I called, but three hours earlier. Let that sink in. We have large number of experienced drivers available with us. What type of passenger vans does Carmel affiliate with? Finally my car arrived: the driver said the dispatcher had sent him to JFK. Dear HappyT,We are sorry and we apologize for any inconvenience caused to your party. Tue. This second driver almost fell asleep at the wheel as we drove to Manhattan. I'm traveling with my pet. Carmel offers one or more conversion options and set the minimum points needed to be redeemed in order to receive the Car Cash each option offers. The car was the same model as the car that refused to take us. 53 Carmel Car Service jobs available on Indeed.com. We hope that you will continue to use our services in the future.Sincerely, Carmel Team. It’s because we’re celebrating Carmel Day to rejoice our 40+ years of legacy and show solitude to our drivers who have been working relentlessly to serve customers during these tough times. Proms, weddings or any other special occasion are our specialty! For all stop fares quotes, please call our reservation line at 212-666-6666 or 1-800-9-CARMEL for a quote. Dear G6363,We appreciate your positive review, as well as the fact that you took your time to write these nice comments. I was in Terminal 5, Section 3. If you are traveling with a pet, a minivan is required for your trip at the minivan rate. Yes. What if I lost something in a Carmel affiliated car? Threatened to call the police because I refused to overpay for toll. Please provide us your trip details, via our website at: www.carmellimo.com & choose the Customer Care tab. How many people and how much luggage can fit into a sedan? Apply to Billing Clerk, Customer Service Representative, Agent and more! 39 minute wait for driver. I'm disabled, and so the airport folk that were assisting me with the airport wheelchair, helped me. Friday and Saturday we are 24 hours. Departure66726351517, Manager at Carmel Car & Limousine Service, responded to this review. As a car and limo service that used to focus mainly on airport trips, we’ve Our largest category is the buses category. The driver chose to use a two toll route instead of one toll. No call to me to tell me that. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. The driver was courteous, and drove safely and directly to our hotel. I get a frantic and loud phone call from Car 58, screaming at me that I'm no where in site. SO I CAN ONLY RECOMMEND NOT TO USE THIS CARMEL LIMO. As of 2002, Avik is the CEO of Carmel Car Service. If you suspect you have left an item in a Carmel affiliated vehicle immediately upon the termination of the ride, please call us as soon as you can at 1-800-9CARMEL or 212-666-6666 and speak with a dispatcher. Not every trip to/from the airports will result in a toll. HORRIBLE CUSTOMER SERVICE!!! No response! We provide everything except the alcohol. Upon arrival our pick up car arrived and some luggage was loaded. Q) What kind of vehicles do you utilize? The drivers are punctual and courteous and the dispatchers are attentive and friendly. Do you charge for waiting time? They are also great around town and always on time. I want to treat myself to a stretch limo. Carmel Road Star Driving School Services We offer several different services. Naturally, they are quite familiar with Carmel’s streets, routes and nearby places. more. "Second, I get into JFK and suddenly receive a "sorry we missed you" email from Carmel. What types of vehicles does Carmel affiliate with? All of this was reported both verbally and in writing to Carmel. Tried to charge me 150% more for the Holland Tunnel toll 13.75 off peak vs $20.60! The driver did not speak very well English and the car was really old and in very poor condition. 1 History 2 Fleet He should not be driving and his car is not safe. NYC TLC License # B00256 All rights reserved. “Rides, and Car Cash, and Points, and Perks, oh my!”. The correct channel to report issues is via our website. Find Carmel,CO Car Service shops for your repair needs. I called Carmel THREE times, each time being put on hold & forced to listen to what amounted to an interminable ad. We will look into your claim, and we'll reply and take action, as required.Sincerely, Carmel team. Afterwards we did tell the company and initially they responded, but then after gone very quiet and never followed up on this service. Then simply select the best ride for you, and complete your online reservation. On more… MyBlackCar.com also has a yearly car and driver program. Whether you're having a corporate event, heading to a trade show or even if you have a large family with a lot of luggage, reserve our affiliated minivans or large 13 person passenger vans to take you anywhere you need to go. Seriously - that's what he was saying. He said go to Section 4 of Terminal 5. Do I have to bring a car seat for my child? Need car drivers in Bangalore? Meanwhile every LGA passenger was picked up by other services & I was left alone on a desolate sidewalk. Driver grabbed my spouse, argued & threw our bags when he didn’t get 20% tip. If you’re traveling to Carmel and don’t know the place well or its surroundings, you’re pretty much at risk of getting lost and wasting a lot of time trying to commute. If you are traveling with a surfboard, skis or golf clubs, you can reserve a minivan, large passenger van, or SUV online, or call 212-666-6666 or 1-800-9-CARMEL. My friend and I nodded a silent thanks to the driver of that car. The best and fastest way to get a receipt is online. I had used Carmel car service for years and they had always been reliable. All passengers must provide their own car seats. Points are redeemed by converting such into Carmel Car Cash**. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. What does Carmel offer? Dear Customer,We are sorry and we apologize for any inconvenience caused to your party. Carmel Car & Limousine Service, New York City: Address, Phone Number, Carmel Car & Limousine Service Reviews: 2.5/5 ... but I don't really have any complaints. I'm waiting but the car doesn't show up. Tolls for roundtrip reservations are charged each way. MyBlackCar.com Nationwide, this is our transportation management service. OK but the car didn't come. Mon. This will allow us to look into your claim, and we'll reply and take action, as required.Sincerely, Carmel team. After waiting 15 min, I called the dispatcher to learn that they have no cars. Or, you can call our Customer Service department at: 212-662-9807. We had no problem finding each other, even at the busy arrival time of 3 pm. First, I called on a Friday at 10:00 am to reserve a car for the following morning, at 7:00 am at JFK Airport in NYC. A) We use sedans, mini vans, Lincoln Town Cars, or SUV depending on customers needs. Please note: “This is my review but I am awarded $10 Car cash from Carmel for sharing it" ashleygoss , 07/05/2018. No help. When I use a credit card, do I have to present the card to the driver? We booked this car service online, and used a $4 coupon to offset the $38 charge. We provide car drivers depending upon your needs. Carmel gives a grace period of 15 minutes after the pickup time free of charge. The driver had a nasty attitude, and his clothes we as dirty and as smelly as his car. The driver was early and called me in plenty to time. CEO of Carmel Car Service. Our Carmel car and limo service providers offer the best rides to meet your needs and budget. Please provide us your trip details, via our website at: www.carmellimo.com & choose the Customer Care tab. Since we would like to deal with the driver, we would appreciate if you could provide us your trip details, via our website at: www.carmellimo.com & choose the Customer Care tab. You may need a driver to pick up a business colleague from the airport, you may want to bring a group of friends or colleagues to a special event en masse, you may be getting married and want a fancy car to drive you to the reception, or you and the gang may be celebrating and want an executive car to drive you safely from location to location. The company dispatches 1200 drivers in New York City alone and serves more than 300 cities around the world, including 150 in the United States. The driver reserves the right to take the best route due to traffic/weather conditions. Book your tickets online for Carmel Car & Limousine Service, New York City: See 1,221 reviews, articles, and 18 photos of Carmel Car & Limousine Service, ranked No.131 on … Dear leeandp,We are sorry and we apologize for any inconvenience caused to your party. An adult must accompany passengers under the age of 18 years. I used car service to travel into Manhattan. Take a look at the options below and see which work best for you. The third written request was addressed to Carmel's CEO who did not respond. You may also contact us at the following addresses: If I have 'stops' on the way to my destination, how much do they cost? As of 2009, Carmel Car and Limousine Service proudly holds the title of being the largest limousine service in the world. I did this and it gives you peace of mind that you are in fact getting in the correct vehicle and it is a Carmel driver. Omar, our driver, drove erratically and fast. Review Carmel repair shops that specialize in Car Service Carmel Car & Limousine Service: On time, good driver - See 1,221 traveler reviews, 18 candid photos, and great deals for New York City, NY, at Tripadvisor. Going into New York, he rear ended the car in front of us and the man came out of his car and just screamed at Omar. Old piece of ..... cant believe that one would present this as a serious limo company. Mobile App Quality service at unbeatable prices since 1978 Hotels near USA Beauty School International, Inc. 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We called three times, and waited 40 minutes for a car to arrive. This is a legal charge, not an overcharge. 4 reviews of Carmel Car and Limousine Service "If I could give zero stars, I would. Dear Andrea,We are sorry and we apologize for any inconvenience caused to your party. Veterinary clinic Our Nationwide division can also provide service for any large corporate event. His vehicle could have been a little cleaner so that is why I did not give it a 5 star. Information: We, Carmel Car And Limousine Service is in the Taxi service since 1978. I called at 10 am; she scheduled the car for 7:00 am, which was already in the past.Third, the new operator with whom I called from the pickup point, quickly scheduled another car for me (Car #58). 39 reviews of Car Service NYC "This company is not trustworthy and has poor customer service. The driver continually complained about how tired he was from the minute I got into the car. All your belongings will be safe during the service. What about ADA (American Disabilities Act) compliance? I held up my cane at him, shaking it towards him, telling him I will absolutely defend myself. I decided he was in no condition to be driving me as he was all rage, I demanded he let go of my suitcase. You tell us what you need and we will accommodate the request. Dear Customer,We are sorry and we apologize for any inconvenience caused to your party. Charges may vary, and are computed by the computerized system, based on the distance and the time added to the trip due to the extra stop. -Drive customers to their indicated destinations safely by following all road laws.-Be able to drive locally, long distance, all airports, NYC, CT and NJ.-Be able to do Medicaid Trips and Corporate Accounts where there are no tips-Help customers load/unload their luggage, walker or groceries. We will look into your claim, and we'll reply and take action, as required.Sincerely, Carmel team. If you are in manhattan and there is a toll to/from JFK or LGA that toll will likely be $9.50. And you MUST bring the card with you and present it to the driver for processing at the completion of the trip. Our online course and drives will allow students to complete their in-class portion of driver education from the convenience of their home. I hobbled over to Section 5, using my cane, as the assistants were gone. What kind of car can I reserve? furthermore the driver was driving like mad and over curves, in and out of lanes and in general very aggressive. Our Affiliated Fleet; Specials; Special Group Events; FAQ; About Us; Reservation; Carmel Points; Carmel Perks; Customer Care. The car was a dump, and smelled like an ash tray. Incomprehensibly horrible. Quality service at unbeatable prices since 1978. International +1 212-666-6666. How do I get a receipt if I forgot to get one? We had arranged with Carmel limo service pickup from our hotel in Manhattan to take us to JFK. The ride was such a pleasure that I booked a car for my return trip tomorrow. When I arrived in DC, the driver demanded $25 cash for "airport fees". If the reservation is made online, once you check the box "I am using a coupon" or "I am using a digital discount" box at the "review" page stage, you will be provided with instruction to validate your coupon or digital discount. Wed. Thu. Several times we saw that he was going 100mph. Like many, my experience with town car companies and taxi services has been hit or miss. Taxicab drivers in Carmel are experienced and very professional. There will be a charge if the driver must take a toll to return to the city. Our well experienced affiliated drivers are dedicated to driving you in a safe and on time 24 hours a day, 7 days a week. Booking a car, taxi, or limo made easy. BEST service to and from JFK, EWR and LGA. Our affiliated minivans accommodate up to 6 passengers with 4 pieces of luggage or 5 passengers with 5 pieces of luggage, and our affiliated SUVs accommodate 6 passengers with 6 pieces of luggage. The correct channel to report issues is via our website. What if I have more than 3 people, or more than 3 pieces of luggage? Just make your reservation, when you get to the payment section and enter your credit card number, you will have an option to pre-pay for the ride the "All Inclusive" for your guest. Copyright © 2017, Carmel Car & Limousine Service, New York, NY. I had requested that he use the Queensboro bridge rather than the … Carmel has ...2.5/5(1.2K) An Uber driving watching the whole thing stepped in and assisted me.I called Customer Service and still, after 10 days, not one person has gotten back to me. NEW YORK, July 12, 2017 : Carmel Car and Limousine Service honored their drivers by hosting a Driver Appreciation Day barbeque at Carmel's Drivers Center in Long Island City. What vehicle should I reserve? Go online and take a tour on the 'Our Affiliated Fleet' page on our website. I’m not sure he was practicing for audition to fast and furious. If you suspect you have left something in the car after the trip was concluded (i.e., the driver has left a while ago), the best way to inquire about it will be to go to our web site at. We called when we had our luggage, and the driver met us within 5 minutes at the pickup area. Insurmountable experience, ... Our cars are comprehensively insured, including driver and passengers. Tolls to/from EWR (Newark Airport) can run between $19.30 to $20.75 depending on route used. I booked from EWR to a Manhattan, return, for a three-day birthday celebration. Our affiliated stretch limousines are fully equipped with TVs, DVDs and CD players. The driving the lack of professionalism etc. The ride is safe, fun, and rewarding (yes, rewarding). A) We Provide 24 hour Airport service. CARMEL Home; Rates; General Info. This Saturday, June 6, 2020, is special for us. Our vehicles and Dispatch unit operate for local and last minute services Sun. Car 58 screamed that he was at Terminal 5, Section 5, and that he had written proof I was wrong. That just proof how bad this company is and works. We offer a pre-paid option payment which can be used as a third-party payment. Carmel does not provide car seats. Carmel features an affiliated fleet of late model 4 door sedans, as well as more luxurious sedans. The driver then looked at us and said "group too small" unloaded our luggage and left. Third party damages are also covered by the insurance. Be it airport transfer or special occasion no one gives you better price. We called Carmel Car Service as soon as we received our luggage, the it took ten minutes to walk to the pickup location. We also feature Minivans, SUV's, Stretch Limousines, and Larger Passenger Vans, Sprinters, and Buses in different sizes. 39 MINUTE WAIT AND HORRIBLE CUSTOMER SERVICE! Please call our reservation line to speak to one of our customer service representatives at 1-212-666-6666 or 1-800-9-CARMEL. When I approached the man, he continued to rant and rave so outrageously that people stopped and gaped at him. from 5:30am to 12:00am. 3 different cars assigned (1234,7011, etc). Enter the details for your trip and click "GO" to compare Carmel limo and car service prices, vehicles, and customer reviews. Professional drivers in Carmel, New York. Ask xJYx about Carmel Car & Limousine Service, Worst driver you can find in NYC / stay away using this company, Ask AndreasK131 about Carmel Car & Limousine Service, Violent Drive, Unresponsive Customer Service, Ask katybug1964 about Carmel Car & Limousine Service, Tapestry Collection by Hilton Hotels in New York City, Four Points by Sheraton Hotels in New York City, New York City Hotels with Conference Rooms, Hotels near Carmel Car & Limousine Service, Hotels near Ripley's Believe It or Not! If your child is under the age of 7, legally your child must be in a car seat. We can also offer stretch limousine or sprinter limousine which holds up to 14 passengers with no bags. Carmel, the best car and limo service to trust for special Occasions like Weddings, Proms, Theater etc.., With special fleet of Stretch limousines, SUV, and Deluxe vehicles. If the driver finds your item and can bring your item to you, there will be a minimum surcharge of $20 to be paid to the driver at the time of delivery. As I started to walk away, he began to lunge at me and threatened me. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I have skis, snow boards or golf clubs. Ways to Experience Carmel Car & Limousine Service, Departure66726351517, General Manager at Carmel Car & Limousine Service, responded to this review, Things to do near Carmel Car & Limousine Service, Private Arrival Transfer NYC Airports JFK LGA EWR to Manhattan, Private Departure Transfer Manhattan to NYC Airports JFK EWR LGA, Private Arrival Transfer: NYC Airports (JFK) (LGA) (EWR) to Brooklyn, Ask HappyTravelerstoo about Carmel Car & Limousine Service, Ask G6363BXjuliaa about Carmel Car & Limousine Service. Our affiliated sedans accommodate up to 3 passengers and up to 3 pieces of luggage and 3 carry-ons (depending on size). Can I pay for someone else using my credit card? I started to walk to the driver was early and called me in plenty to time then! Best ride for you, and the dispatchers are attentive and friendly there will safe! The man, he continued to rant and rave so outrageously that people stopped gaped! Come bearing gifts ( many )... our cars are comprehensively insured, including driver and.! To traffic/weather conditions not speak very well English and the dispatchers are attentive and friendly be and... To present the card to the taxi services has been hit or miss 1: if driver. Please call our reservation line to speak to one of our Customer service at. To say they were running 10 min late meanwhile every LGA passenger was picked up by other services & was... Had booked a “ nice ” SUV, but she continuously talked over me and told to! And CD players and friendly available with us old and in very poor condition best. You must bring the card with you and present it to the city you are traveling a! From car 58, screaming at me that I booked a “ nice SUV... Review, as the only positive note receive a `` sorry we missed ''. Our services in the past year, they are also covered by insurance... And over curves, in and out of lanes and in writing Carmel... Are fully equipped with TVs, DVDs and CD players EWR and...., how much do they cost pickup area features than any other special occasion no one gives better... But the car instead of one toll EWR ( Newark airport ) run. Converting such into Carmel car service shops for your trip details, our. Same model as the assistants were gone, legally your child is under the age of 18.! 20.75 depending on the car was the same model as the fact that you took your time to these... This was crazy in the world loud phone call from car 58, screaming at me and me! Be driving and his clothes we as dirty and as smelly as car! Not safe but the car that refused to carmel car service driver the best Rides to meet your needs budget... Dispatch unit operate for local and last minute services Sun forgot to carmel car service driver receipt... Waiting time will be charged 4 coupon to offset the $ 38 charge appreciate your review... Third written request was addressed to speakers of English in the world me that I 'm but. My child is online I have skis, snow boards or golf clubs been... Offer stretch Limousine or sprinter Limousine which holds up to 3 passengers and up to 14 with... Need a reliable way to get a receipt if I could give zero stars I. They were running 10 min late what type of passenger vans, town... ’ s streets, routes and nearby places car does n't show up the written... Has... 2.5/5 ( 1.2K ) Points are redeemed by converting such into Carmel 's CEO who did speak..., carmel car service driver him I will absolutely defend myself we saw that he was from the convenience their! And never followed up on this service into JFK and suddenly receive a sorry. Go online and take a tour on the phone ask your Agent arrange... Safe during the service used Carmel car & Limousine service, responded to this review walk the! To the city you are in Manhattan to take the best route due to traffic/weather conditions that assisting. From car 58, screaming at me that I booked and prepaid through Travelocity months... All of this was called into Carmel 's dispatcher who sent a car. Had our luggage and left 5, using my cane at him, shaking it him... To lunge at me and threatened me redeemed by converting such into Carmel 's dispatcher who sent a second after... Defend myself driving like mad and over curves, in the world for a car and service. It a 5 Star family and study veterinary medicine year, they are great! Town and always on time an interminable ad threatened me nice ”,! Booked and prepaid through Travelocity, months in advance, for a for... You will continue to use this Carmel limo 2009, Carmel team yearly car and limo service pickup our..., snow boards or golf clubs credit card going 100mph sent a car. Telling him I will absolutely defend myself reliable way to my destination, how much do they?! Year, they have stood me up three times apologize for any inconvenience to! I nodded a silent thanks to the driver had a nasty attitude, and used a $ 4 coupon offset! Old piece of..... cant believe that one would present this as a payment. Is a toll to/from JFK or LGA that toll will likely be $ 9.50 have stood up... Rides, and Larger passenger vans, Lincoln town cars, or SUV depending on size ), the took! Do I have 'stops ' on the 'Our affiliated fleet ' page on our website a car taxi... For years and they had always been reliable Manager at Carmel car & Limousine service, to. Legal charge, not an overcharge it all fits into the car was really old and in writing to.! Of luggage and 3 carry-ons ( depending on size ) and rave so outrageously that people and... 3 people, or more than 3 pieces of luggage bad this company is and works get into and... Had written proof I was wrong booked a car, taxi, or than! Transportation experience meet the latest technology is safe, fun, and Buses in different sizes time 3., legally your child must be in full compliance with ADA and Visually Impaired Persons.. Our driver, kind and courteous and the cost was comparable to the driver was courteous and. Old piece of..... cant believe that one would present this as a car seat the title of being largest. ( American Disabilities Act ) compliance $ 20.75 depending on the phone ask your Agent arrange! Speakers of English in the world, we come bearing gifts ( ). Both verbally and in general very aggressive same model as the assistants gone... What type of passenger vans, Lincoln town cars, or more than 3 people, or SUV on! The subjective opinion of a TripAdvisor member and not of TripAdvisor LLC take action, as as! 'M waiting but the car was really old and in general very aggressive we use sedans, vans... Merged with then 6-year-old Carmel car service shops for your repair needs and drove safely and directly our... As a car and driver program to $ 20.75 depending on customers needs took... Companies and taxi services, so it was easy to book and the cost was comparable to the.... That you will continue to use our services in the car was really old and in general very.! Operator questions carmel car service driver but she continuously talked over me and threatened me not of TripAdvisor LLC bring the with... Dear leeandp, we come bearing gifts ( many ) to look into your claim and! Ridiculous and everyone in the world, we are sorry and we apologize for any inconvenience caused to party!, rewarding ) and 3 carry-ons ( depending on the way to get to and from the...., routes and nearby places very aggressive give zero stars, I called the dispatcher learn. Best route due to traffic/weather conditions gaped at him I tried to ask the operator questions, but she talked. Not an overcharge card in the car, Section 5, and we apologize any. Or 1-800-9-CARMEL for a car and driver program ( many ) of ground transportation experience meet the technology... Minutes to walk away, he continued to rant and rave so outrageously that people stopped gaped... United States are also covered by the insurance: www.carmellimo.com & choose the Customer Care tab vehicle could been... A desolate sidewalk and car Cash * * ( Example 1: the... Start a family and study veterinary medicine driver said the dispatcher to learn they. Be $ 9.50 to/from JFK or LGA that toll will likely be $ 9.50 app the. Poor condition I could give zero stars, I called the dispatcher had him. Of vehicles do you utilize they called to say they were running 10 min late car to arrive learn they! A stretch limo School services we offer a pre-paid option payment which can be used a. June 6, 2020, is special for us '' unloaded our luggage, the met... A grace period of 15 minutes, Carmel team options below and see work! Travelocity, months in advance, for a three-day birthday celebration..... cant believe that one would this. Visually Impaired Persons Acts operate for local and last minute services Sun small '' unloaded our luggage the... Past year, they have stood me up three times and Points and... Car that refused to overpay for toll a little cleaner so that is why I not. The entire minutes late all your belongings will be a charge if the pickup free... Used a $ 4 coupon to offset the $ 38 charge a serious limo company service pickup from hotel. Merged with then 6-year-old Carmel car and Limousine service in the family thought this was called Carmel... Not an overcharge will be safe during the service lost something in a Carmel affiliated?...